Westwood Insurance Agency Website Privacy Statement
Revised May, 2018
Effective as of October, 2001
Privacy and How it Affects You
Your personal privacy is important
to us. This Privacy Statement tells you about information Westwood
Insurance Agency ("Westwood") gathers about you on our website, how
the information is used, and who we share the information with.
Information We Collect
The information we collect varies
depending on the type of activity you are performing on the site
and helps us personalize and continually improve your experience.
Much of our website can be accessed without providing any personal
information. On all pages that collect personal information, we
specifically indicate what information is required in order to
provide you with the product or service you have requested.
Get a Quote
Westwood offers a convenient method
of obtaining quotes to assist you with your insurance needs. When
you request a quote online, we need to collect personal information
in order to complete your request. The personal information we
collect varies depending upon the product or service for which you
request a quote. Examples of information we may collect include
your name, phone number, mailing address, email, occupation, date
of birth, Social Security number, etc.
Current Customers Information
Current customers can request
information via the Westwood website. Customers can ask a question
about their policy, request evidence of insurance for loan
closings, request a policy change, and opt-in to receive text
messages. The personal information we collect varies depending upon
the requested information. Examples of information we may collect
include your policy number, name, address, phone number, email,
Cookies are small pieces of
information that web sites can store on your computer. At this
How We Use Your Information
Information collected through this
website may be used to:
Respond to questions or
Fulfill your online requests
and otherwise service your transaction
Improve the quality of your
visits to our site, and your overall experience
Send offers or information
about products and/or services that may interest you
Who We Share Your Information
Westwood employees may access
customer information for business purposes only. We restrict access
to your personal information to those employees who need to know
such information so that they can provide services to you.
Employees who have access to customer information are required to
protect it and keep it confidential. We maintain physical,
electronic and procedural safeguards that comply with state and
federal law to guard your personal information. We may share your
personal information with affiliated companies, if and when
required by law.
With third parties
Westwood carefully chooses service
providers to help us provide quality insurance services to you. We
are careful to protect your privacy when we share information with
them. We may share your personal information with third parties
that perform functions on our behalf.
We require third parties to comply
with strict standards regarding security and confidentiality of
your information. They are not permitted to release your
information or use it for their own purposes. Third parties are
also not permitted to sell any customer information we share with
them to any other party.
There may be times when Westwood is
required by law to disclose information about you to nonaffiliated
third parties. For example, we may disclose information in response
to a subpoena. We may share information to help detect or prevent
fraud. We may have to give information to law enforcement or
governmental agencies. We also may share information if you give us
written permission first.
Under no circumstances do we sell
or share your information to or with any party outside of Westwood
for purposes of independently selling their products or services to
How you can review recorded
information about you
You have the right to review
recorded information about you in our files collected through this
website. Write us at the address shown on this Privacy Statement if
you want to know what information we have on file. We will need
your complete name, address, and all your policy numbers. Tell us
what information you would like to receive or view. We will act on
your request within 30 days of receiving it. We will let you know
the nature of the information about you in our files. We will tell
you with whom we have shared this information in the past two
years. We will also give you the name and address of any consumer
reporting agency that prepared a report about you in our files. You
can contact them to get a copy of that report.
If you disagree with our records
Please let us know if you think any
of our information is incorrect. Tell us what is wrong and why. You
may ask us to correct, amend or delete it. Within 30 days of
receiving your request, we will change your information in our
files or inform you of our refusal to change such information.
If we make any changes to your
information, we will notify you of those changes. We will also
notify the parties listed below of those changes.
Any party that may have, in
the past two years, been given such information.
organization that we have given the information to within the past
organization that gave us the information.
Consumer Reporting Agencies
If we do not make changes, we will
give you the reasons why and inform you of your right to file a
statement. Your statement should tell us what you think is the
correct information. You should also tell us why you disagree with
our refusal. Your statements will be kept in your file and given to
anyone that reviews the information. If we need to disclose the
disputed information, we will mark the matter(s) in dispute and
include your statement(s).
Linking to Third Parties
If you navigate to a site via a
link from our website, we are not responsible for the content or
availability of the linked site. Please be advised that we do not
represent either the third party or you, if you enter into a
transaction on the third party site. Further, the privacy and
security policies of the linked site may differ from those
practiced by us.
We safeguard your nonpublic
personal information in accordance with applicable state and
federal regulations. Our policies restrict access to personal
information about you to designated personnel who need to know that
information to provide products or services to you or may be
responsible for maintaining security practices.
We may update this Privacy
Statement to reflect changes to our online information practices or
to comply with applicable laws. Any material changes to our online
information practices will be reflected in this Website Privacy
Statement. We will indicate the date this Statement was last
Questions or Comments? Contact:
Westwood Insurance Agency
Attn: Customer Service Department
8407 Fallbrook Avenue, Suite 200
West Hills, CA 91304