Controlling Losses

If you have a loss, notify us immediately and begin preparing a list of damages or destroyed property. The following important tips will control the extent of a loss and protect your property from further damage:

NOTE: Do not attempt any of the following procedures unless they can be done safely.

Fire Losses

For Light to moderate fire damage:

  • Pick up debris and set aside for the Claims Adjuster to inspect
  • Do no attempt to clean any smoke or soot from your furniture, as professional cleaning is recommended
  • Turn off the circuit breakers which control the damaged area
  • In the event of a major fire, the home should be boarded up as well as possible

Windstorm or Rain Losses

  • If your roof is seriously damaged, leaking badly or a storm is imminent, call a roofer or handyman to apply a plastic cover

Pipe Breaks with Flooding Losses

  • Turn off the water supply
  • Remove wet carpeting, if possible

Theft Losses

  • Notify police or proper authority and obtain a case number
  • Collect any receipts, warranty booklets or other documentation regarding stolen items

Motor Vehicle Damage

  • If a vehicle has made an entry through a wall of your home, or if any part of the dwelling is prone to collapse, you should not occupy the house